Who we are

Our website address is: https://chicartfusion.com.

Payment Policy

We accept Visa, Mastercard, Discover and American Express. While attending the workshop, we are a “cashless” operation. By utilizing our payment services, you agree to abide by the terms and conditions outlined in this agreement. Payment transactions are processed securely, and we employ industry-standard measures to protect your financial information. Your use of our payment services constitutes your acknowledgment that all transactions are final, and refunds or chargebacks may only be granted in accordance with our refund policy. We are committed to maintaining the confidentiality of your personal and financial information, and we will not share this information with third parties without your explicit consent, except as required by law. By proceeding with a payment, you affirm that you have read and understood our terms of service, including any relevant policies regarding refunds, chargebacks, and privacy. For any questions or concerns regarding payments, please contact our customer support team.

Refund Policy

We take pride in offering one-of-a-kind items, crafted with care.  Variations of designs, prints, and minor paint smudges are seen as characteristics of the art form and not imperfections. In the rare event that your purchase exhibits defects, you have the opportunity to request a replacement. We will invite you for another workshop to recreate the item (as closely as possible, since no two are exactly alike), ensuring it meets the quality standards you deserve. Please notify us as soon as any issues arrive so we can initiate the process. Refunds will be issued only if a suitable replacement cannot be provided, or you are unable to return. For any concerns or to initiate a refund request, please contact our customer support at [email protected]. Your satisfaction is very important to us and is our top priority.”

Booking & Cancellation Policy

The “Studio Fee” is non-refundable. However, you may reschedule your reservation up to 48 hours before the workshop begins, up to two times, in a 6-month period, starting from the first booking. After 6 month period, that option will no longer be available.

Insurance Policy

“CHIC Art Fusion carries an insurance policy covering damages that may occur during the setup, duration and breakdown of my workshop at the specified location. This includes, but is not limited to, any accidental damage to property, equipment, or structures within the premises. The insurance coverage extends to any third-party liabilities arising from the workshop activities. I agree to promptly report any incidents or damages to the insurance provider and cooperate in the claims process. This insurance coverage is contingent upon adherence to safety protocols and compliance with all applicable laws and regulations during the specified hours of the workshop period. Any modifications or exceptions to this coverage must be mutually agreed upon in writing by all parties involved.”

Pick Up/Shipping Policy

All customers who require leaving their marbled items for the finishing process, must pick up their item(s) within a 14-day period at same location the workshop was held unless an alternative location has been arranged. We cannot guarantee that we will be able to retrieve your item(s) any time after the 14-day period has passed.

If marbled items need to be mailed, a Flat rate of $5.95 will need to be paid in advance of shipment.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.